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  • When will my order arrive?
    Normally it takes 1-5 working days to prepare your order and ship it. The orders are being shipped from Spain. After the order has been shipped, it usually takes between 1-14 working days for the order to arrive. That of course depends on where in the world the package is being shipped to. Please note that potential delays could be due to public holidays or customs. Please be also aware that taxes and duties may be charged for international shipments. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. Customs authorities require by law that we state the value of your order directly on the package. Customs agents have the right to release or deny release of your package and, in rare cases, they may also delay delivery.
  • How can I track my package?
    All orders are shipped with tracked shipping. That means that you can, at any time, search and track your parcel. You will find your tracking number in your shipping confirmation email. You will also receive automatic email updates. If you are having any issues locating the tracking number, please don't hesitate to contact us at info@daretodream-creations.com
  • My package arrived damaged. What can I do?
    If your package arrived damaged, I am so sorry. I always try to wrap any fragile item with extra care, but sometimes packages can get damaged during shipping which is beyond my powers. With that being said, if your package has arrived damaged you are eligible for a free replacement or a partial refund of item cost depending on severity of the damage. Please email a photo of damage, and order number to info@daretodream-creations.com
  • Do you offer wholesale?
    Yes, I do! If you are a small business that would like to feature my art, please inquire via email at info@daretodream-creations and I will get back to you as soon as possible. Thank you!
  • Do you accept costum orders?
    Yes, I do! My creative self thrives when I get to bring in life a vision of a customer. Just contact me at info@daretodream-creations.com with the crystal dreamcatcher you have in mind and I will do my best to fulfill your vision. :)
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